Terms & Conditions

CUSTOMER CARE 

 

These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the 

website ('the Website') and your relationship with: 

 

(i)Alara Vural Coaching Ltd. whose registered office is at 15 Duesbury Court, 

Mickeover, Derby, DE30UP, England 

1. Agreement 

By using the Website you agree to be bound by these Terms.​

  

2. Amendments​

We reserve the right to update these Terms from time to time and any changes will 

be notified to you via a suitable announcement on the Website. It is your 

responsibility to check for such changes. The changes will apply to the use of the 

Website after we have given such an announcement. If you do not wish to accept the 

new Terms you should not continue to use the Website. 

If you continue to use the Website after the date on which the change comes into 

effect, your use of the Website indicates your agreement to be bound by the new 

Terms; and modify or withdraw, temporarily or permanently, this Website and the 

material contained within (or any part) without notice to you and you confirm that we 

shall not be liable to you for any modification to or withdrawal of the Website or its 

contents.​

  

3. Registration​

You warrant that the personal information which you are required to provide when 

you register is true, accurate, current and complete in all respects; and you are not 

impersonating any other person or entity. 

The products purchased on this site are for private and domestic use only and are 

not for re-sale. ​

  

4. Privacy Policy​

We will treat all your personal information as confidential and we will only use it in 

accordance with our Privacy Policy. 

When you shop on this Website, we will ask you to input personal details in order for 

us to identify you, such as your name, e-mail address, billing address, delivery 

address, credit card or other payment information. We confirm that this information 

will be held by us in accordance with the registration we have with the Data 

Commissioner's office. 

 

5. Protecting Your Security​

To ensure that your credit, debit or charge card is not being used without your 

consent, we will validate name, address and other personal information supplied by 

you during the order process against appropriate third party databases. 

 

We take the risk of internet fraud very seriously. With the volume of fraudulent credit 

card transactions increasing, we make every effort to ensure all orders are 

thoroughly checked using the information already supplied. There is a possibility we 

may contact you to make additional security checks and we ask for your co-

operation to enable us to complete them. We will not tolerate fraudulent transactions 

and such transactions will be reported to the relevant authorities.​

  

By accepting these terms and conditions you consent to such checks being made. In 

performing these checks personal information provided by you may be disclosed to a 

registered Credit Reference Agency which may keep a record of that information. 

You can rest assured that this is done only to confirm your identity and all information 

provided by you will be treated securely and strictly in accordance with the Data 

Protection Act 1998. 

6. Compliance​

The Website may only be used for lawful purposes and in a lawful manner. You 

agree to comply with all applicable laws, statutes and regulations regarding the 

Website and its use. You agree not to upload or transmit through the Website any 

computer viruses or anything else designed to interfere with, interrupt or disrupt the 

normal operating procedures of a computer; and any material which is defamatory, 

offensive or of an obscene character 

​ 

7. Indemnity​

You agree to fully indemnify, defend and hold us, and our officers, directors, 

employees and suppliers, harmless immediately on demand, from and against all 

claims, losses, costs and expenses, including reasonable legal fees, arising out of 

any breach of these Terms by you, or any other liabilities arising out of your use of 

this Website or any other person accessing the Website using your personal 

information. 

 

8. Third Party Links​

As a convenience to our customers, the Website may include links to other websites 

or material which is beyond our control. For your information, we are not responsible 

for such websites or material nor do we review or endorse them. We will not be 

liable, whether directly or indirectly, for the privacy practices or content of such 

websites nor for any damage, loss or offence caused or alleged to be caused in 

connection with, the use of or reliance on any such advertising, content, products, 

materials or services available on such external websites or resources.​

  

9. Orders​

Any orders placed by you will be treated as an offer to purchase the goods or 

services from us and we have the right to reject such offers at any time. You 

acknowledge that any automated acknowledgment of your order which you may 

receive from us shall not amount to our acceptance of your offer to purchase goods 

or services advertised on the Website. The conclusion of a contract between you and 

us will take place when we debit your credit, debit card or PayPal account. 

 

 

We will take all reasonable care, in so far as it is in our power to do so, to keep the 

details of your order and payment secure, but in the absence of negligence on our 

part we cannot be liable for any loss you may suffer if a third party procures 

unauthorised access to any data provided by you when accessing or ordering from 

the Website.  

  

10. Cancellations & Refunds​

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. 
 

Refund requests will be reviewed on a case by case basis and granted at our discretion.

11. Price and Payment​

All prices shown are inclusive of VAT (only where applicable - see below) at the 

current rates and are correct at the time of entering the information onto the system. 

We reserve the right, however, to change prices at any time without notice to you. 

Payment can be made by any major credit or debit card.  

 

In the unlikely event that the price shown on the checkout page is wrong, and we 

discover this before accepting your order in accordance with clause 9, we are not 

required to sell the goods to you at the price shown. We always try and ensure that 

the prices of goods shown on our Website are accurate, but occasionally genuine 

errors may occur. If we discover an error in the price of the goods that you have 

ordered we will let you know as soon as possible and give you the option of 

reconfirming your order at the correct price or cancelling it.  

 

You confirm that the credit, debit card that is being used is yours. All credit/debit 

cardholders are subject to validation checks and authorisation by the card issuer. 

 

You may only use one discount code with each order. We reserve the right to reject 

or cancel any orders where you add more than one discount code to the basket. 

We allow you to use discount codes strictly on the terms and conditions upon which 

they were issued which, amongst other things, may include terms relating to your 

eligibility to use them and a maximum order value. 

 

Please familiarise yourself with these terms and conditions before you place an order 

as we reserve the right to reject or cancel any orders which do not comply with these 

terms even if your credit or debit card has been charged.  

​ 

12. Eligibility to Purchase 

To be eligible to purchase goods on this Website and lawfully enter into and form 

contracts on this Website under English law you must, if an individual, be 18 years of 

age or over; and register your real name, address, phone number, e-mail address 

any other details requested. 

 

By offering to purchase goods and services you represent to us that you are 18 

years of age or over and authorise us to transmit information (included updated 

information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise 

individual purchase transactions. 

13. Intellectual Property​

The content of the Website is protected by copyright, trade marks, database and 

other intellectual property rights and you acknowledge that the material and content 

supplied as part of the Website shall remain with us or our licensors. 

 

You may retrieve and display the content of the Website on a computer screen, store 

such content in electronic form on disk (but not any server or other storage device 

connected to a network) or print one copy of such content for your own personal, 

non-commercial use, provided you keep intact all and any copyright and proprietary 

notices. You may not otherwise reproduce, modify, copy or distribute or use for 

commercial purposes any of the materials or content on the Website. 

14. Limitation of Liability​

Notwithstanding any other provision in the Terms, nothing in these Terms affect or 

limit your rights as a consumer under English law; or will exclude or limit our liability 

for death or personal injury resulting from our negligence. 

 

The Website is provided without any representation or endorsement made and we 

make no warranties, whether express or implied, in relation to it and its use. You 

acknowledge that we cannot guarantee and cannot be responsible for the security or 

privacy of the Website and any information provided by you. You must bear the risk 

associated with the use of the Internet. 

 

Whilst we will try to ensure that material included on the Website is correct, reputable 

and of high quality, we cannot accept responsibility if this is not the case. We will not 

be responsible for any errors or omissions or for the results obtained from the use of 

such information or for any technical problems you may experience with the Website. 

If we are informed of any inaccuracies in the material on the Website we will attempt 

to correct this as soon as we reasonably can. 

 

In particular, we disclaim all liabilities in connection with the following: 

incompatibility of the Website with any of your equipment, software or 

telecommunications links;​

technical problems including errors or interruptions of the Website;​

unsuitability, unreliability or inaccuracy of the Website; and​

failure of the Website to meet your requirements. 

To the full extent allowed by applicable law, you agree that we will not be liable to 

you or any third party for any consequential or incidental damages (both of which 

terms includes, without limitation, pure economic loss, loss of profits, loss of 

business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of 

data) or any other indirect, special or punitive damages whatsoever that arise out of 

or are related to the Website. 

  

15. Severance​

If any part of the Terms shall be deemed unlawful, void or for any reason 

unenforceable, then that provision shall be deemed severable from these Terms and 

shall not affect the validity and enforceability of any remaining provisions of the 

Terms. 

  

16. Waiver​

No waiver by us shall be construed as a waiver of any proceeding or succeeding 

breach of any provision. 

 

17. Entire Agreement​

These Terms form the entire basis of any agreement reached between you and us. 

  

18. Law and Jurisdiction​

These Terms shall be governed by and construed in accordance with the laws of 

England and Wales and any disputes will be decided only by the English courts. 

competitions subject to these terms and conditions unless stated otherwise.​

19. Reviews​

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, 

irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, 

translate, create derivative works from, distribute, and display such content 

throughout the world in any media. 

 

You grant Alara Vural Coaching Ltd. and its sub-licensees the right to use the name 

that you submit in connection with such content, if they choose. 

 

You agree to waive your right to be identified as the author of such content and your 

right to object to derogatory treatment of such content. 

 

You agree to perform all further acts necessary to perfect any of the above rights 

granted by Alara Vural Coaching Ltd. you to , including the execution of deeds and 

documents, at the request of Alara Vural Coaching Ltd.  

 

You represent and warrant that you own or otherwise control all of the rights to the 

content that you post; that, as at the date that the content or material is submitted to 

Alara Vural Coaching Ltd. 

 

The content and material is accurate;​

Use of the content and material you supply does not breach any applicable Alara 

Vural Coaching Ltd. guidelines and will not cause injury to any person or entity 

(including that the content or material is not defamatory). You agree to indemnify 

Alara Vural Coaching Ltd. for all claims brought by a third party against Alara Vural 

Coaching Ltd. arising out of or in connection with a breach of any of these 

warranties.